Interim COO / Transformation Leader | PE Value Creation, Operational Scale & Integration
This executive brings over 25 years of leadership experience across high-growth, private equity-backed and multinational organisations. Their career includes senior COO and board-level roles where they have led large-scale operational functions spanning customer service, IT, product, commercial and integration teams. They are recognised for delivering measurable performance improvement while maintaining a strong focus on customer outcomes and organisational scalability.
They have deep exposure to private equity environments, having worked closely with investors across multiple ownership cycles, including due diligence, integration and exit. Their experience includes leading businesses through transformation programmes, scaling operations to support growth and delivering value creation through both revenue expansion and cost optimisation.
Well suited to interim COO, transformation leadership or integration mandates, they bring a pragmatic, hands-on approach with the ability to quickly assess complex situations and implement change. Their combination of operational depth, commercial awareness and PE experience makes them particularly valuable in businesses undergoing growth, integration or performance improvement.
Played a key role in a major telecoms joint venture, supporting due diligence and integration of a large-scale combined business with ~700k customers and ~£1bn+ revenue.
Delivered significant operational improvements through “Lead to Cash” transformation, increasing activation speed from 24% to 70% within 12 months.
Reduced external engineering spend from c.£90k per month to ~£3k through internal capability optimisation and utilisation improvements.
Drove multiple private equity value creation events, including three successful exits and a business sale of approximately £200m+ enterprise value.
About the Candidate
This interim executive is a highly experienced COO and transformation leader with a strong track record operating within private equity-backed businesses and large-scale corporate environments. With full P&L accountability and leadership across operations, technology, customer experience and commercial functions, they specialise in driving growth, improving operational efficiency and delivering scalable platforms for long-term value creation. Their experience spans complex, multi-site organisations with significant customer bases and international reach.
They are particularly effective in situations requiring rapid operational improvement, post-acquisition integration or preparation for growth and exit. Their expertise includes end-to-end process transformation, customer lifecycle optimisation, automation and AI-led efficiency, cost reduction and cross-functional leadership. Known for their ability to quickly get into the detail, diagnose issues and implement practical solutions, they bring both strategic oversight and hands-on execution to deliver measurable results within tight timeframes.